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Privacy policy

Many thanks for your interest in our website. Protecting your personal data is a high priority to us. That is why we wish to inform you below which data is collected when you visit our website, for what purpose, and how it is used. The provisions of the EU General Data Protection Regulation (GDPR) and the German Telemedia Act (Telemediengesetz, TMG) apply.

Who is the responsible body?

The responsible body is EnviroFALK PharmaWaterSystems GmbH with the authorized representatives Thomas Rücker and Ulrich Träger, Maybachstrasse 29, 51381 Leverkusen, Germany, Tel. +49 2171 76 75 -0, Fax +49 21 71 – 76 75 -10,,

Collection of personal data

Access data/server log files

We automatically collect and store in our server log files information that your browser transmits to us. These are:

  • Browser type/version
  • Operating system used
  • Referrer URL (the website previously visited)
  • Host name of the accessing computer (IP address)
  • Time of the server inquiry.

We cannot attribute this data to particular persons. A combination of this data with other data sources does not occur; the data is deleted after a statistical evaluation for the purpose of operation and security.

Contact form

We collect your personal data when you provide it to us on your own initiative. The data entered by you in our contact form (first name, last name, e-mail address, phone number) for processing your request or for initiating a commercial transaction is stored as long as it is necessary for processing. Afterwards, the data is deleted. No other storage or processing takes place. The extent we use our contact form to request information that is not required to establish contact, we have always marked it as optional. These details serve us to further specify your inquiry and to improve the processing of your request. Providing this information takes place expressly on a voluntary basis and with your consent. If this involves information on communication channels (e.g. phone number), you also agree that we may contact you via this communication channel in order to respond to your request. You can of course revoke your declarations of consent at any time in the future.


If you want to sign up for the newsletter offered on our website, we will need your e-mail address as well as other personal information to allow us to make sure that it is indeed your e-mail address and that you have agreed to receiving the newsletter. We use the so-called double opt-in process to ensure that our newsletter is only sent if the recipient consents to receiving it, which involves the recipient adding themselves to a distribution list. The user is then asked to confirm their registration in a legally binding manner by way of a confirmation e-mail. We will only add the recipient’s address to the distribution list if such confirmation is received.
We use this data exclusively for the purpose of sending you the requested information and offers.

We use the newsletter software Newsletter2Go, which will send your data to Sendinblue GmbH. Sendinblue GmbH is not allowed to sell your data or to use it for any other purpose than for sending newsletters. Sendinblue GmbH is a certified German provider, selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. For further information, visit:

You can revoke your consent to the storage of your data, e-mail address and our use of it to send you the newsletter at any time, for example by clicking on the “unsubscribe” link in the newsletter. The data protection measures are subject to constant technical updates, so please check our data protection declaration periodically to keep up to date with our data protection measures.


This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, within Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area, Google will shorten your IP address beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with other services relating to website and Internet use.
The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do so, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:

Further information on the terms of use and data protection can be found at: or at:

Wordfence Security

Our website uses the Wordfence Security service of Defiant Inc., 800 5th Ave., Suite 4100, Seattle, WA 98104, USA (“Wordfence”)

to secure our online offerings and to protect our website against unauthorized access or malicious cyber attacks. As part of this service, our website connects to Wordfence’s servers to compare the database with the accesses made to our website and to block them if necessary.

Wordfence is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective protection of his website against cyber attacks. If the appropriate consent has been requested, processing will be carried out exclusively on the basis of Art. 6 para. 1 letter a GDPR; consent may be revoked at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Further information on the collection and use of data by Wordfence can be found at:

Use of Social Plugins (Facebook, Xing, Youtube, Linkedin, Twitter)

This website uses social plugins (“plugins”). These are integrated on our website as a link to the services.
If you access our website via a plugin, a direct connection to the servers of the social media services is established. By using the plugins, each provider receives the information that you have called up the corresponding page of our website. If you are logged in to the corresponding service, it can also link the visit to your user account if necessary. If you use the plugins, this information is transmitted from your browser to the provider and stored there. For the purpose and scope of data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options for the protection of your privacy, please refer to the respective data protection statements.

Using the smart glasses

In the course of providing our services, a technician may require additional assistance in order to deal with your request in a faster and more focused manner. This may require the use of smart glasses to establish a video and audio link to our head office or one of our branches. The following data may be processed and stored in the course of handling your request:

  • Images and audio recordings
  • Location, time and people involved

Your data will not be shared with third parties. You can revoke your consent to us storing your data at any time by contacting us using the contact details below. Our data protection measures are constantly subject to technical change, so please check our data protection declaration periodically to keep up to date with our data protection measures.

Transfer of data to third parties

With respect to the transfer of data to recipients outside EnviroFALK PharmaWaterSystems GmbH, please note that we only work with order processors who offer sufficient guarantees that appropriate technical and organizational measures have been implemented, in compliance with the legal data protection requirements and guarantee the protection of the rights of the relevant data subjects.

Forwarding of data to third countries

No data is transmitted to third countries (countries outside the European Economic Area (EEA), unless this is necessary to fulfill the contractual relationship.

Duration of data storage

We process and store your personal data for the duration of our business relationship, which also includes, for example, the initiation and processing of a contract. Furthermore, we are subject to legal retention periods.

Right of objection and withdrawal

According to Art. 21 GDPR, you have the right to object at any time to the processing of your personal data based on Art. 6 Sect. 1(a) GDPR (data processing based on your consent) and Art. 6 sect. 1(b) of GDPR (data processing for the fulfillment of contractual obligations). You can send the objection without any form requirement to .

Rights of the data subjcet

You have the right to information according to Art. 15 GDPR , the right to correction according to Art. 16 GDPR, the right to cancellation according to Art. 17 GDPR, the right to limitation of processing according to Art. 18 GDPR and the right to data transferability according to Art. 20 GDPR. With regard to the right to information and the right of cancellation, the restrictions under Art. 34 and 35 of the Federal Data Protection Act (BDSG.neu) apply. In addition, there is a right of appeal to a data protection supervisory authority (Art. 77 GDPR in conjunction with Art. 19 Federal Data Protection Act (BDSG)).

Should you have any further questions, please do not hesitate to contact our Data Protection Officer:

EnviroFALK PharmaWaterSystems GmbH
Maybachstrasse 29
51381 Leverkusen
Tel.: +49 21 71 76 75 -0
Fax: +49 2171 76 75 – 10

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